What happened
The Tenancy Tribunal received a wave of AI-generated applications from tenants, some hundreds of pages long, containing unverified information and confusing legal language and seeking very large compensation. In one case a tenant filed more than 300 pages of submissions and evidence, sought $40,000 and needed two hearings, and was awarded $80. In another a tenant sought $100,000, the Tribunal’s maximum, and was awarded $324. Landlords and tenant advocates said AI tools invented facts and overstated people’s chances.
What happened next
In August 2026 principal adjudicator Brett Carter issued guidelines for lay users. They say applicants are responsible for what they file however it was produced, that “the AI made a mistake” is not an excuse, and that in serious cases claims can be struck out or costs awarded.